Legal

aface1 Terms and Conditions

These terms govern your use of aface1. Please read them carefully before registering or placing any bets on the platform. By using aface1, you agree to everything set out below.

Last updated: January 2025

Key Points to Know

Before you read the full terms, here are the six most important things every aface1 player in Bangladesh should understand.

You Must Be 18 or Older

aface1 is strictly for adults. You must be at least 18 years old to register and play. aface1 verifies age during account setup and reserves the right to request identity documents at any time. Accounts found to belong to minors will be closed immediately.

One Account Per Person

Each player is allowed one aface1 account only. Creating duplicate accounts to claim multiple bonuses or circumvent restrictions is a breach of these terms. aface1 will close all duplicate accounts and may withhold any associated balances pending review.

Bonuses Have Wagering Requirements

All bonuses on aface1 come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The specific wagering multiplier for each bonus is stated at the time the bonus is offered. Read the bonus terms before opting in.

Withdrawals Require Verification

aface1 processes withdrawals within 15 minutes for fully verified accounts. Verification requires a valid national ID or passport. Unverified accounts may experience delays. aface1 does not charge withdrawal fees, but your mobile banking provider may apply standard charges.

Fraud Will Result in Account Closure

Any attempt to defraud aface1 — including chargebacks, bonus abuse, collusion, or use of automated betting software — will result in immediate account suspension. aface1 reserves the right to withhold balances pending investigation and to report fraudulent activity to relevant authorities.

Your Data Is Protected

aface1 collects and processes personal data in accordance with its Privacy Policy. Your data is never sold to third parties. It is used solely for account management, payment processing, and regulatory compliance. You can request a copy of your data at any time by contacting support.

1 Acceptance of Terms

By accessing, registering on, or using any part of the aface1 platform — including the website, mobile browser version, or app — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and aface1.

If you do not agree with any part of these terms, you must stop using aface1 immediately and close your account. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

These terms apply to all players on aface1 regardless of location, device, or method of access. Players in Bangladesh are subject to these terms in full.

2 Eligibility

To open and use an aface1 account, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering as an individual, not on behalf of a company or third party.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of an aface1 employee.
  • You must not have a previously closed or suspended aface1 account unless reinstated by aface1 support.

aface1 reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of funds pending review.

3 Account Registration

Each individual may hold only one aface1 account. Registering multiple accounts — whether under the same name, phone number, device, or payment method — is strictly prohibited. aface1 uses automated systems to detect duplicate accounts and will close them without notice.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, phone number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in permanent account closure.

You are responsible for keeping your aface1 login credentials secure. Do not share your password with anyone. aface1 will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact aface1 support immediately.

aface1 is not liable for losses resulting from unauthorised account access where the player has failed to keep their credentials secure or has shared them with a third party.

4 Deposits and Payments

aface1 accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, though aface1 may apply limits to individual accounts based on verification status or risk assessment.

Deposits are credited to your aface1 wallet instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 10 minutes, contact aface1 support with your transaction reference number.

  • aface1 does not charge fees on deposits.
  • Your mobile banking provider may apply standard transaction charges — these are outside aface1's control.
  • Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
  • aface1 reserves the right to return deposits and close accounts where the source of funds cannot be verified.

5 Withdrawals

Withdrawals on aface1 are processed to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳500. Withdrawals are processed within 15 minutes for fully verified accounts during normal operating hours.

To be eligible for withdrawal, your account must be fully verified. Verification requires submission of a valid government-issued photo ID (National ID card or passport). aface1 may also request proof of payment method ownership before processing a withdrawal.

  • aface1 does not charge withdrawal fees.
  • Withdrawals can only be made to accounts registered in your own name.
  • Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
  • aface1 reserves the right to delay withdrawals pending additional verification checks.
  • In cases of suspected fraud or policy breach, aface1 may freeze withdrawal access pending investigation.

If your withdrawal has not arrived within 30 minutes of approval, contact aface1 support with your withdrawal reference number. Do not submit duplicate withdrawal requests as this may cause further delays.

6 Bonuses and Promotions

aface1 offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the bonus is offered. By claiming any bonus on aface1, you agree to the associated bonus terms in addition to these general Terms and Conditions.

General bonus rules that apply across all aface1 promotions:

  • Each bonus can only be claimed once per player, per household, and per device unless stated otherwise.
  • Wagering requirements must be completed within the stated validity period. Uncompleted bonuses expire automatically.
  • aface1 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • aface1 may void bonus winnings if it determines that a player has exploited a bonus in bad faith or in a manner inconsistent with normal gameplay.
  • Welcome bonuses are available to new players only. Attempting to claim a welcome bonus on a second account is considered bonus abuse.

Always check the specific wagering requirement, minimum odds, and expiry date for each bonus before opting in. These details are shown on the promotion page and in the bonus confirmation message.

7 Gameplay Rules

All games available on aface1 — including Aviator, Blackjack, Dragon and Tiger, Zuma Dragon, Jackpot Fishing, Monster Triple, and Volleyball — operate according to their individual game rules. These rules are accessible within each game interface. It is your responsibility to understand the rules of any game before placing a bet.

aface1 uses certified random number generation (RNG) for all non-live games. Live dealer games use physical equipment operated by real dealers in a controlled studio environment. aface1 does not manipulate game outcomes.

  • All bets placed on aface1 are final once confirmed. Bets cannot be cancelled or reversed after placement.
  • In the event of a technical fault during a game round, aface1 will void the affected round and return stakes to player wallets.
  • aface1 is not responsible for losses resulting from a player's misunderstanding of game rules.
  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.

8 Prohibited Conduct

The following actions are strictly prohibited on aface1 and will result in immediate account suspension and potential forfeiture of funds:

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or errors to generate illegitimate winnings. Any winnings obtained this way will be voided.
  • Initiating fraudulent chargebacks on deposits made to aface1.
  • Attempting to launder money or use aface1 for any illegal financial activity.
  • Creating multiple accounts to claim bonuses more than once.
  • Providing false identity information during registration or verification.
  • Sharing your account with another person or allowing a third party to operate your account.

aface1 cooperates fully with law enforcement and regulatory authorities. Any activity suspected to be illegal will be reported to the appropriate authorities, and associated funds may be frozen pending investigation.

9 Responsible Gaming

aface1 is committed to promoting responsible gaming among all players in Bangladesh. The platform provides a range of tools to help players manage their activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

These tools are available to every aface1 player at any time through the account settings or by contacting support. There is no waiting period to activate a self-exclusion — it takes effect immediately upon request.

  • Players who self-exclude will not receive promotional communications from aface1 during the exclusion period.
  • aface1 will not knowingly allow a self-excluded player to open a new account during their exclusion period.
  • If you feel your gambling is becoming a problem, contact aface1 support immediately. We will help you access the right tools without judgment.

For more information, visit the Responsible Gaming page.

10 Privacy and Data

aface1 collects and processes personal data as described in the Privacy Policy. By using aface1, you consent to the collection and use of your data for the purposes outlined in that policy.

aface1 does not sell personal data to third parties. Data is used solely for account management, payment processing, fraud prevention, and regulatory compliance. You have the right to request access to, correction of, or deletion of your personal data by contacting aface1 support.

11 Limitation of Liability

aface1 provides the platform on an "as is" basis. While aface1 makes every effort to ensure continuous availability and accurate game outcomes, it does not guarantee uninterrupted access to the platform at all times.

  • aface1 is not liable for losses resulting from platform downtime, internet connectivity issues on the player's side, or device failures.
  • aface1 is not liable for indirect, consequential, or incidental losses arising from use of the platform.
  • aface1's total liability to any player in connection with any single incident shall not exceed the value of the bet placed in that incident.

Gambling involves financial risk. Never bet more than you can afford to lose. aface1 is not responsible for financial decisions made by players on the platform.

12 Changes to Terms

aface1 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. It is your responsibility to check this page periodically.

Continued use of aface1 after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the aface1 support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly through the aface1 platform after login.
  • FAQ: Visit the FAQ page for answers to common questions.

aface1 aims to respond to all support queries within 2 hours. For urgent account or payment issues, live chat is the fastest way to get help.

Ready to Play?

Join aface1 – Play Fair, Play Safe

Now that you know the rules, you're ready to get started. Register free on aface1, deposit with bKash, Nagad, or Rocket, and start playing today.